FAQ for PRS – ACTRA National

What is the difference between a Prepayment and an Advance?

See “Understanding Your Use Fee Payment.”

I recently saw a movie/TV show I was in. Am I entitled to any residuals?

Please contact us at prs@actra.ca and a Claims Officer will be in touch with information on your inquiry.

How do I change my information with ACTRA PRS?

Visit the “Have you moved” section of our site.

I think I am missing a payment. What do I do?

Reach out with the details to: 416-489-1311 or prs@actra.ca.

How do you figure out how to pay each performer?

See our page on “Unit Calculations.”

Why does ACTRA PRS deduct a service charge?

See our page on “The ACTRA PRS 5% Service Charge.”

Why do I not always get my GST?

We collect HST/GST from Canadian producers but other countries are not required to pay HST/GST, and we remit HST/GST collected to performers for that have provided ACTRA with an HST/GST number.

What happens when ACTRA PRS cannot collect reuse fees from the producer?

The terms of the IPA allows PRS to pursue a producer through the formal Grievance Arbitration procedures, which provides a final ruling on all outstanding payments, in addition to other measures available under audit provisions in the IPA, bankruptcy and receivership law, and other laws.